1.0 Quote Conditions

1.1 All prices are quoted in AUD currency and include taxes (VAT of 12.5%) unless otherwise stated.
1.2 Payments in AUD and VATU are accepted. The exchange rate used by Nasama Resort is 1 AUD = 100 Vatu.
1.3 All prices and details quotes for tours are subject to change. Confirmed prices will be verified at the time of booking and will be detailed at that time.

2.0 Accommodation Conditions

2.1 Rates are quoted per room per night for single or twin/double share.
2.2 Additional bed will be charged a rate of AUD$40 per person per night (subject to room policy).
2.3 Rates and accommodation are subject to availability at the time of confirmation.
2.4 Accommodation will be confirmed by Nasama Resort only if the booking is in accordance with the room policy (see ‘Bed configuration’ and ‘Maximum occupancy’ detailed on this website).
2.5 Rates include government marketing & development levy of AUD$1.50.
2.6 Room rates are inclusive of porter service.

3.0 Payment & Deposit

3.1 Valid credit card details must be provided at the time of the booking.
3.2 The balance is due & processed 30 days prior to arrival (declined payment will result in an automatic cancellation of the reservation).
3.3 All remaining charges are due prior to departure.
3.4 All cancellations must be made in writing or by email and confirmed by the resort.
3.5 Events deposits are subject to cancellation fees as imposed by contracted operators.
3.6 A non refundable 3.5% processing fee applies to payments and refunds proceed by card.
3.7 Cash payment is only accepted in Vatu (the local currency). The exchange rate used by Nasama Resort is 1 AUD = 100 Vatu.
3.8 No fee applied if cancellation and change received 15 days or more before arrival date.
- Cancellation/Modification received between 14 to 8 days before arrival date is charged 1 night’s fee.
- Cancellation/Modification received between 7 to 0 days before arrival date or no show is charged 100% of
the booking cost. Long stay bookings (more than 3 weeks), group bookings and multi-room bookings (4 rooms and more) have different booking, payment and cancellation/modification policies.
3.9 We recommend our guest to book a personal travel insurance for their journey in order to cover their booking cost in case of cancellation or modification outside of the terms described in the paragraph 3.8